I would like to give you customer feedback about a really excellent experience of Bush Healthcare customer service. Just had Richard doing a post purchase repair of a faulty horn. Richard was a perfect example of knowledgeable service engineer who was very helpful, and the advice he gave was very useful. he is a credit to Bush Healthcare
This is a big thank you for the marvellous job your staff did on my recently installed shower room. All the guys were polite, tidy and excellent at their jobs. Please tell them all how much I appreciate their skills and the way they kept disruption to a minimum.
I would like to thank Steve and his staff at Bush for the excellent job they did installing my new bathroom … I am over the moon.
A special thank you to Hayley for all her help and a huge thank you to David and Paul who did an amazing job installing it all… they kept me informed of the work they were doing every step of the way and were friendly and very professional
I would absolutely recommend Bush to anyone who needed similar work done.
In the last ten years I have purchased two wheelchairs and a mobility scooter from Bush Healthcare. I always return to them due to their excellent customer service.
I write to express my gratitude to your work force in completing the conversion of my bathroom to a shower room in exemplary fashion.
Steve and Colin completed their part of the work quickly, efficiently and with the utmost cleanliness.
Howie also completed his part in the same manner as did your sub-contractor, John.
All in all, I am completely delighted with the outcome and I would be grateful if you would pass on to your workforce my utmost gratitude for a job well done.
Thank you for the wonderful job your boys did on my shower. Reese and David were extremely well mannered and hard working. They did a wonderful job. Thank you.
Mr Daivies of the above address rang me a little earlier on today to say they had just had their stairlift fitted and they were absolutely delighted with it.
They asked me to pass on their thanks to you and your company for the way they were treated, with courtesy and kept informated at all times. They said your engineers/fitters were polite and cleaned and tidied up after themselves. They were treated with the utmost respect. Mr & Mrs Davies would have no hesitation in recommending your company to other who may need your services.
I take this opportunity to add my sincere thanks for your swift response to this Urgent Needs case. You have made somone very happy for Christmas.
I feel I must write and let you know how I appreciate the service I have received at your Swansea branch, in Park Tawe.
Over the last twenty years I have had numerous scooters. I have lived in Lincolnshire, Yorkshire and Cheshire, and in each of these areas have bought scooters from different firms. But I have never had the excellent service that your firm provides.
Not only with the staff, John, ray and Joyce, but also with Steve, Mike and Dave.
Their patience, kindness and guidance have helped me choose the right scooter for me. I have purchased a few scooters with you among other things. But what I find so reassuring is the after service provided.
I have never experienced this in other shops.
When people stop me, (when on my scooter) and ask where I had purchased it. I always recommend your shop in Swansea. I only wish I could have a small card with the address and telephone number, as people don’t always have the facilities to write the address down.
When the need arises, and I have to change my scooter, I will certainly purchase this from the Swansea branch.
Please convey my thanks to your staff.
Some great products here x
This really is a fantastic shop. Staff are very accommodating, knowledgeable and friendly. Nothing is too much trouble. Highly Recommended.
My mother wanted to purchase a recliner chair. We had visited several furniture shops but she was confused with the different designs and motor options. Her mobility is impaired and her general health not good. We called in to the Bush shop by Tesco. The gentleman in the shop was extremely helpful and knowledgeable on the different types of chairs and took time to explain what the differences were and what to look for depending on your own preferences and health. He was extremely patient and took time to ensure my mother understood the variables, there was no pressure to purchase. On my mother’s next visit to Newport (mum lives in Swansea) I took her back to the shop and she ordered her chair.
It was delivered on time and as promised the delivery men called to make a convenient time to deliver. The delivery men were more than helpful and moved my mum’s furniture for her and explained the buttons and workings on the chair and set in the area mum requested. I can’t thank you enough for your kindness and patience. Mum loves her chair and it has made a great difference to her quality of life.
Many thanks a happy mum and daughter
Top quality service Bush Healthcare couldn’t help me enough when I had a problem with a scooter bought from them excellent competitive prices, exemplary after sales service, I can’t praise this company enough excellent prices,excellent staff,excellent after sales,what more can I say but EXCELLENT all round 5* +++ company Thank You Bush Healthcare Ltd for an excellent service.
Very good company 2 use outstanding on their products and after sales service
We have visited Bush Healthcare at Spitty in Newport several times to get equipment for my parents. The customer service provided by the manager, Ashley Jenkins and his team is excellent. On every visit we were impressed with the depth of knowledge and have recommended the store to our family and friends, many of whom are in need of the products Bush Healthcare provides. Well done Ashley and thank you.
I went to Bush Healthcare to purchase a wheelchair for my partner, who suffers from severe ME/CFS. The staff were great and with their help, I left with the perfect wheelchair – One that is quite lightweight & fits in the car boot easily 🙂 They also said they have their own workshop there and are happy to help with any issues I have (2 year warranty), which is comforting to know (hopefully means any issues will be fixed fast!).